Last updated: January 1, 2024
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes: - Account information: name, email address, password, and user type - Profile information: preferred language, professional details - Usage data: conversations, messages, documents you upload - Technical data: IP address, browser type, device information
We use the information we collect to: - Provide, maintain, and improve our AI services - Personalize your experience and responses in your preferred language - Process transactions and send related information - Send technical notices and support messages - Monitor and analyze usage patterns to improve our platform - Comply with legal obligations
Your data is stored securely in servers located in Rwanda and compliant cloud infrastructure. We implement industry-standard security measures including: - End-to-end encryption for sensitive communications - AES-256 encryption for data at rest - TLS 1.3 for data in transit - Regular security audits and penetration testing - Access controls and audit logging
Your conversations with KazeAI are private and not shared with third parties for marketing purposes. Conversations may be used to improve our AI models in an anonymized and aggregated form. You can delete your conversations at any time from your account settings.
Documents you upload for AI processing are stored securely and used only to provide responses to your queries. Documents are processed using our RAG (Retrieval Augmented Generation) system. You can delete your documents at any time.
We integrate with third-party AI providers (OpenAI, Anthropic, Google) to power our services. These providers process your queries under their own privacy policies. We minimize data sharing and do not share personally identifiable information with AI providers beyond what is necessary for query processing.
You have the right to: - Access the personal data we hold about you - Correct inaccurate data - Request deletion of your data - Export your data in a portable format - Withdraw consent at any time To exercise these rights, contact us at privacy@kazeai.rw
We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can manage cookie preferences in your browser settings.
KazeAI is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, by email.
For privacy-related inquiries, contact our Data Protection Officer at: Email: privacy@kazeai.rw Address: KazeAI Ltd, Kigali, Rwanda